AMSI is a non-profit organization that provides employment and training services to youth, adults, displaced persons, veterans, and social security disability beneficiaries.
What they needed
Transform their traditional method of receiving and evaluating proposals into a digital web application. Additionally, they wanted to simplify the process for the providers that submitted the proposals to be able to create, submit & monitor their proposals.
My tasks for this project
Oversee the entire development cycle, understand their current process, and translate it into a web application design. This included researching current processes, creating multiple user flows, for the different types of user roles, and creating a final design to deliver for development.
This is an ugly picture, but it represents the first step of researching their current process. AMSI gave us all the variations of their manual process, this included forms, examples of required documents, and formulas to evaluate the submitted proposals.
This application had to be designed for two main user roles: the providers and admins. Inside of admins, we had six sub-roles for different types of stages of evaluators for the proposals. Each has access to the same main layout and design but with different options depending on their role. The application had to be flexible enough to permit the creation of additional user roles for future add-ons.
For this project, we had the user flows for the different user types, and also we had a user flow created for the moments that resulted in the user receiving a notification via email.
Because of the time constraints, we had to start developing fast without much pre-design opportunity. The user flow was created with more detail so the development team could get started developing the application, and the design had to be done simultaneously.